Acceptable Use Policy

This Acceptable Use Policy outlines the rules and guidelines for using the services provided by Domestic Care Experts. By accessing our website or using our services, you agree to comply with this policy.

1. Purpose

The purpose of this policy is to ensure that our website and services are used responsibly, legally, and ethically. We aim to maintain a safe and professional environment for all users.

2. Prohibited Activities

You agree NOT to engage in any of the following activities while using our website or services:

2.1 Illegal or Unlawful Use

• Using our services for fraudulent, deceptive, or illegal activities.

• Violating any applicable laws, regulations, or industry standards.

2.2 Disruptive or Harmful Behavior

• Harassing, threatening, or abusing our employees, contractors, or customers.

• Submitting false information or impersonating another person.

• Interfering with or disrupting our website, networks, or systems.

2.3 Unauthorized Access & Security Violations

• Attempting to gain unauthorized access to our systems, databases, or accounts.

• Introducing malware, viruses, or any harmful software into our website or services.

• Engaging in hacking, data scraping, or similar unauthorized data collection methods.

2.4 Misuse of Services

• Using our services in a way that damages our reputation or causes harm to others.

• Misrepresenting services, making false claims, or providing misleading information.

• Engaging in excessive cancellations, chargebacks, or fraudulent transactions.

3. User Responsibilities

All users of our website and services must: ✔ Provide accurate and truthful information when making bookings or inquiries. ✔ Follow all applicable laws and regulations. ✔ Respect our staff, service providers, and other customers. ✔ Use our services only for their intended purpose.

4. Consequences of Violating This Policy

Domestic Care Experts reserves the right to take appropriate action against any user who violates this policy, including:

• Suspending or terminating service without prior notice.

• Blocking access to our website or online platforms.

• Legal action in cases of fraudulent or illegal activities.

• Reporting misconduct to law enforcement or regulatory authorities.

5. Reporting Violations

If you believe someone is violating this Acceptable Use Policy, please report it to us immediately at:

📧 Email: contact@domesticcareexperts.co.uk
📞 Phone: +44 7426 777 295
🌍 Website: www.domesticcareexperts.co.uk

We take all reports seriously and will investigate violations promptly.

6. Changes to This Policy

We reserve the right to modify this Acceptable Use Policy at any time. Changes will be posted on this page, and continued use of our website or services constitutes acceptance of the revised policy.

Thank you for using Domestic Care Experts responsibly!